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GENERAL INFORMATION

 

Production Time
Imprinted orders are available in 8 working days. Unprinted orders are shipped within 24-48 hours of order receipt. Production time begins after approval of your artwork and credit.


Ordering Information
All Orders must be received in writing. No phone orders are accepted. For accurate service, please include the following on your purchase order:

1.  Bag Style, Color Code, and Quantity
2.  Imprint Size and Color
3.  Your requested Ship Date & In Hands Date
4.  Also, please fax artwork with your purchase order.


Reorders: Please reference your most recent purchase order number and/or Red Wings Invoice Number.

Order Acknowledgments: Red Wing acknowledges every order in writing. Please review carefully and contact us immediately with discrepancies. Any changes made to any order after receipt must be confirmed in writing and may incur additional charges.

Credit Policy: For New accounts, a credit application must accompany your order. Please allow 5 days for processing. In some instances it may be necessary for new orders to be pre-paid.  Orders will not ship without credit approval or prepayment. We accept Visa, MasterCard and American Express.

Over/Under run: Small quantities (100 - 4,999 pieces) ship exact. Large Quantities (5,000 + ) are subject to10%-15% Over/Under run.
Imprint Location: Unless otherwise specified, your imprint will be "centered" within the printable area of the bag.

Imprinting Colors: Click here for all of our available imprint colors.


PMS Color Match: $50.00 (V) per color. Not available on all products. Exact color matches are not guaranteed. PMS colors will vary on colored bags. Click here for standard ink and hot stamp colors.


Additional Charges: Please click here to calculate exact plate charges.
Plate Charges: On all new imprinted bag orders, a one-time plate charge will be required. Plates will be kept on file for all re-orders within the past 36 months.
Less Than Minimum:$25.00(E). Absolute imprinting minimum is 50% of first column quantity.
Split Shipments: $10.00(E) per address.

Special Packaging / Slip Sheeting: Contact us with your packaging details.


Cancellations: Cancellations must be in writing and are subject to all incurred costs, including, set-up and plates charges.
Claims / Return Policy: Only unprinted bags may be returned. Red Wing must be notified within 30 days and a Return Authorization number must be assigned by our billing department. A 20% restocking fee applies as well as all original freight and return freight charges.
FOB Point: Holland, Michigan 49424.


Method of Shipping: For better service, please specify your deadline use date and requested shipping method. As it is common for Red Wing to ship early, we reserve the right to determine the appropriate shipping method to meet your deadline.


Shipping Weights: Weights listed in our catalog and on our website are approximate weights per box. Red Wing is not responsible for differences in actual freight versus quoted freight charges.



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